Are there resources that your current or future clients would find useful? Share them here.
All my life I have followed rules and obeyed instructions.
It hasn’t made me happy. It hasn’t made me rich.
It did make me feel safe. I never had to worry about who I was or what to do. I just watched and listened carefully, and acted with due caution.
Not that this made me popular. Only in small doses do people prefer a nonentity.
However, it worked well enough in my job in a busy call centre. I had a pleasant speaking voice – thanks to Mother and her insistence on elocution lessons. Customers asked for me more often than for any other operator. So often that eventually I got promoted to call centre manager and never spoke to them at all.